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Employment History

Index

Solutions Architect / Product Manager

Imposium

October 2018 – October 2019, Remote

I was hired by Imposium, a creative agency, to provide leadership, product and architecture guidance to their development team and help this startup expand their personalized video business. In my time there, I was able to unify a jumble of internal tools behind a secure and documented public REST API and unified UX as a turnkey product. I then architected an ad server and laid the groundwork for expansion into new lines of business and better positioned to approach potential investors.

Highlights

Technical Product Manager, Video Platforms

Bell Media

June 2017 – September 2018, Toronto

As Technical Product Manager, I oversaw the development and deployment of a new HTML 5 video player to replace Flash across all of Bell Media’s sites, including Crave TV, TSN, RDS, CTV, CTV News, Discovery, Space, The Comedy Network, Much Music, Bravo, MTV USA, Canal Vie, VRAK, The Movie Network and SuperÉcran. Under my watch, the project overcame initial difficulties and was completed on time and on budget resulting in an 18% increase in video views, reducing video load times from over 10 seconds to under 2 seconds, and bumping advertising revenue accordingly. I also managed the development of player code for native iOS and Android apps for most of the above sites, drove the Agile transformation of the dev team, managed a politically charged analytics refactoring, built solid relationships with all internal and external stakeholders, and left the company with a solid video platform roadmap.

Responsibilities

Technical Account Manager / Client Integration Engineer

Comcast Technology Solutions

December 2012 - February 2017 , Remote

As Technical Account Manager, and later Client Integration Engineer, I was the primary technical point of contact for new and existing Comcast customers. Initially juggling many customers including Miramax, the CBC, Corus Entertainment, Interactive One, and Defy Media/Alloy Digital and CBS Interactive, I ended time at Comcast working exclusively with NBC Universal in NYC. I oversaw the integration and implementation of a diverse and complex suite of products, including our video CMS, transcoding services, video players with diverse advertising and analytics plugins, e-commerce offerings and DRM solutions for many of our customers. Additionally, I researched strategies to migrate new customers to our platform from competitor’s systems and ended up writing standardized migration software used by our entire team to perform many seamless content migrations, allowing for a smooth onboarding of new customers and a tighter sales cycle.

Accounts:

Responsibilities

Independent Software Consultant

Mode755

September 2000 - December 2012

For a list of client work, please see the customers section of this site